Welcome to WoxHost. These Terms & Conditions ("Terms") govern your use of our website and hosting services. By accessing our website or purchasing any service, you agree to comply with these Terms.
1. Acceptance of Terms
By using WoxHost's website or services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our services.
2. Services
WoxHost provides web hosting, reseller hosting, VPS hosting, cloud hosting, dedicated servers, domain registration, SSL certificates, website migration, email hosting, and related hosting solutions.
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
3. Account Registration
Customers are responsible for:- Providing accurate registration information.
- Maintaining the confidentiality of their account credentials.
- Updating account information whenever necessary.
- Being responsible for all activities performed under their account.
4. Payment & Billing
- All services must be paid in advance unless otherwise agreed.
- Services are renewed automatically unless cancelled before the renewal date.
- Failure to make payment may result in service suspension or termination.
- Taxes, where applicable, will be added according to local regulations.
5. Refund Policy
Refund eligibility is subject to our Refund Policy.
Refunds will not be provided for:- Domain registrations
- SSL Certificates
- Software licenses
- Dedicated Servers
- Setup fees
- Third-party services
6. Acceptable Use Policy
Customers may not use WoxHost services to:- Distribute malware or viruses.
- Conduct phishing or fraud.
- Send unsolicited bulk emails (spam).
- Host illegal content.
- Violate copyrights or trademarks.
- Perform hacking or unauthorized access.
- Abuse network resources.
Violation of this policy may result in immediate suspension or termination without refund.
7. Resource Usage
Shared hosting customers must not:- Consume excessive CPU resources.
- Overuse memory or disk I/O.
- Run cryptocurrency mining software.
- Host applications that negatively impact other users.
WoxHost reserves the right to suspend accounts causing server instability.
8. Backups
Although WoxHost performs regular backups on selected services, customers remain responsible for maintaining their own copies of important data.
We are not liable for any loss of data.
9. Uptime
We strive to provide reliable hosting services with high availability. However, scheduled maintenance, network issues, hardware failures, or events beyond our control may occasionally affect service availability.
10. Domain Registration
Domain registrations are governed by the policies of the respective domain registry and registrar.
WoxHost cannot guarantee the availability of any domain name until registration is successfully completed.
11. Intellectual Property
All content, trademarks, graphics, logos, software, and materials displayed on this website remain the property of WoxHost or their respective owners.
Unauthorized reproduction or distribution is prohibited.
12. Limitation of Liability
WoxHost shall not be liable for:- Business interruption
- Data loss
- Lost profits
- Indirect or consequential damages
- Service interruptions caused by third-party providers
- Force majeure events
Our total liability shall not exceed the amount paid for the affected service.
13. Service Suspension & Termination
We reserve the right to suspend or terminate services if:- These Terms are violated.
- Payment remains overdue.
- Illegal activities are detected.
- Customer actions threaten server security or network stability.
14. Privacy
Your use of our services is also governed by our Privacy Policy.
We collect, use, and protect customer information in accordance with applicable data protection laws.
15. Third-Party Services
Some services offered by WoxHost rely on third-party providers.
We are not responsible for interruptions, changes, or failures caused by third-party vendors.
16. Changes to Terms
WoxHost may update these Terms & Conditions at any time.
Updated versions will be posted on this page, and continued use of our services constitutes acceptance of the revised Terms.
17. Governing Law
These Terms shall be governed by the laws of the jurisdiction in which WoxHost operates.
Any disputes shall be resolved through the appropriate courts of competent jurisdiction.
18. Contact Information
For questions regarding these Terms & Conditions, please contact our support team through the contact information provided on the WoxHost website.